Please read these terms and conditions carefully before using our services
By accessing and using Hass Haus services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
All bookings are subject to availability and confirmation. A booking is only confirmed once:
Payment is required at the time of booking unless otherwise agreed. We accept:
A security deposit may be required and will be refunded after checkout, subject to property inspection.
Short-term stays (1-29 nights): Cancellations made 48 hours before check-in receive a full refund minus processing fees.
Long-term stays (30+ nights): 7 days notice required for full refund minus processing fees.
Same-day cancellations: No refund will be provided.
Guests are responsible for:
Guests are liable for any damage caused during their stay. Charges for repairs or replacements will be deducted from the security deposit. If damages exceed the deposit amount, additional charges will apply.
Hass Haus shall not be liable for any indirect, incidental, special, or consequential damages. Our liability is limited to the amount paid for accommodation. We are not responsible for personal belongings or valuables left in the property.
We collect and process personal data in accordance with UK GDPR regulations. Guest information is used solely for booking management and service provision. We do not share personal data with third parties without consent, except where required by law.
Hass Haus shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or public health emergencies.
These terms and conditions are governed by English law and subject to the jurisdiction of English courts.
For any questions regarding these terms and conditions, please contact us at:
Email: bookings@hass-haus.com
Phone: 07488 883835
Last updated: 18 June 2025